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Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.


Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. Information supplied by customers will be used solely for the use of provision and improvement of product and services supplied by EJC Avenue Ltd. The details that we collect will be used for the following purposes:

When opening an account and placing an order with us we require contact information (such as details of your name, delivery address, invoice address, e-mail address). Contact data is stored for use in all our marketing communications and analysis. Financial information is used to verify the user’s qualifications for registration and to invoice the user for the products and services they have requested. Unique identifiers are used to verify the user’s identity.

We also request for a telephone number which enables us to contact you in the event of there being a problem or query with your order or account.


The details we collect will be used to:

Process your order and to maintain warranties.

To carry out security checks, which will involve passing your details to a credit reference agency, which may check the details we supply them against public and private databases. This will help to protect you and us against fraudulent transactions. The credit reference agency may keep a record of that information.

We may also use the information that we collect from you to notify you about functionality changes to our website, the service that we provide and details of promotional or special offers.

Information will not be provided to third parties, other than agents of EJC Avenue Ltd or where required by Law. We may disclose your information to agents for the purpose of processing and fulfilling your order. Such parties will include couriers and maintenance organisations.


We have taken every possible precaution to create a secure environment to protect the personal information supplied from you when making an order or opening an account. Access to your personal information is limited to people who need it to do their job. We may also contact you to verify and update data we hold on our records.


We do not sell, rent or trade your personal information to others. We may provide statistics or analytical records about our customers, sales, and traffic patterns to reputable third party vendors but this information will not include any personally identifying information on you.


By using our website you irrevocably consent to authorising us to collate and use the information provided by you.


A cookie is a small piece of text-only information that websites transfer to your computer hard drive for record keeping purposes. We use cookies to enable us to keep a record of the items in your basket whilst you’re on the website, to store delivery addresses if the address book is used and to store your details if you select the “remember me” option. You should note that most web browsers automatically accept cookies, but you can usually change your browser to prevent this.


Any changes to our privacy policy will be updated and posted on this page of our website.


You can request us to update or remove your personal information by emailing   However, please note that we may need to keep some personal data in order to process orders and to comply with customer service or after sale obligations.

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